UniVista Insurance Selects
Bria Enterprise to Power Call Centers
UniVista Insurance is a leading insurance agency providing home, car, commercial, life and health insurance to thousands of people in Florida and California, USA. With more than 15 offices and call center agents in 120 locations, UniVista’s head office is based in Florida.
Over the past few years, UniVista has seen a significant expansion, growing from an office of five or six employees to an organization that includes three new call centers, with a fourth currently in development. This has required a rapidly growing support staff to handle the influx of calls generated each day.