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CounterPath Solution Comparison Chart

The chart below highlights the various features within CounterPath's softphone solutions. Check the boxes to add or remove a product from the chart for a better side-by-side comparison.

X-Lite Bria Retail Bria Teams Bria Stretto Branded
Licensing and Payment Options X-Lite Bria Retail Bria Teams Bria Stretto Branded
Free trial Trial product only Use X-Lite for Desktop; 14-day trial for Bria Mobile 30-day trial Contact Sales Contact Sales
Licenced for commercial use
Inclusion of new software major updates at no extra charge
Per User licensing options, provides significant ease of management and savings for employees with softphones on 2 or more devices Not applicable
Flexible corporate payment options (e.g. PayPal, wire transfer) Not applicable
Operating System Support X-Lite Bria Retail Bria Teams Bria Stretto Branded
Windows
Mac
iOS
Android
Telephony Features X-Lite Bria Retail Bria Teams Bria Stretto Branded
Full SIP complicance
Voice and video calling
Premium audio and video codecs, including HD Voice and Video (up to 1080p)
Standard telephony feature such as Call Forward, Calll Transfer, 3-Way Calling and Voice Mail / Messaging Waiting Indicator
Specialized features including Call Monitoring (requires specific network support), Remote Control of Auto Answer, Enabling/Disabling of Call Recording (for Contact Centers)
Core Enterprise Features X-Lite Bria Retail Bria Teams Bria Stretto Branded
Multiple account support
Encrypted communications (signaling, media)
Corporate Directory integration with customer's Active Directory server Provides XMPP Based Roster
Single Sign On (SSO) to allow employees to use their corporate password when launching their softphone app for the first time
CounterPath’s Push Notification service, to reduce mobile battery usage and decrease missed calls. Also includes active call handoff to/from WiFi and 3G/4G networks Not applicable Available on Bria Mobile
Core Enterprise Features X-Lite Bria Retail Bria Teams Bria Stretto Branded
CounterPath's hosted Messaging and Presence service (includes 1:1 file transfer capabilities, hyperlink preview, Chat Rooms)
CounterPath's hosted Screen Sharing service
IT Management & Operations X-Lite Bria Retail Bria Teams Bria Stretto Branded
Centralized cloud-based management to ensure that users are not exposed to SIP settings, firewall configuration and codec preferences
Direct access to Stretto Provisioning system, for fine-tuned softphone provisioning
Client Logging to enable users to send troubleshooting logs that capture the softphone settings, network configuration and signaling flows so that the IT admin can quickly pinpoint and resolve end user issues
Advanced analytics, including voice quality estimates, consolidated user data (e.g. device type, operating system version, USB headset model) and voice, video and messaging usage statistics
Help Desk Assistant to enable IT admins to remotely access employee’s mobile softphone (with their consent), to remotely update specific settings and place test calls
Integration & Interoperability X-Lite Bria Retail Bria Teams Bria Stretto Branded
Microsoft Office integration (Windows)
G-Suite contacts intergration (Desktop)
Salesforce integration Extra charge Extra charge Extra charge Contact Sales
Skype for Business Feature Pack (Windows)
Broadworks Feature Pack
Call Center Feature Pack (Windows)
Address Book integration with local contacts (Windows, Mac, iOS, Android)
Integration with 3rd party CRM systems (via Desktop API)
Advanced support for Asterisk-based platforms e.g. ability to manage separate SIP URLs for each device belonging to a given user (most SIP servers allow each user to re-use the same SIP URL for multiple devices)
Ability to connect to 3rd Party Messaging (XMPP) services
End User Experience X-Lite Bria Retail Bria Teams Bria Stretto Branded
Consistent feature set and unified User Interface (UI) across multiple platforms (Windows, Mac, iOS, Android), to allow users to seamlessly transition between devices
Softphone support for multiple languages, including English, French, German, Spanish, Portuguese, Dutch, Italian, Japanese, Russian and Chinese
Customized web tabs, to allow end customers to provision & display their own graphical content within specific areas of the softphone User Interface
Fully customizable softphone, including customer logo and feature selection
Technical Support X-Lite Bria Retail Bria Teams Bria Stretto Branded
Access to CounterPath online Help Center and FAQ
Access to CounterPath’s priority trouble ticketing system
Technical support during local business hours (via Reseller in-country partner)
Reseller Opportunites X-Lite Bria Retail Bria Teams Bria Stretto Branded
Resale Program with On-Boarding and Ordering Portal Not permitted Not permitted, and not designed for