Vancouver, BC, Canada — September 05, 2014
At Spring VON, Telchemy® Incorporated, the global leader in VoIP Performance Management, today announced that CounterPath™ Solutions, Inc. (OTCBB:CTPS – News), a leader in Voice over IP (VoIP) communications software, has licensed Telchemy’s VQmon/EP to provide integrated performance monitoring and reporting for eyeBeam™, CounterPath’s market-leading SIP-based video softphone.
By integrating with Telchemy’s VQmon, CounterPath has added enhanced performance management capabilities to eyeBeam that will benefit its enterprises and service provider customers. VQmon enables a network manager to monitor and manage the quality of a softphone call in real time and to identify problems impacting quality.
CounterPath’s softphones for Windows, MAC OS X, Pocket PC and Linux are software applications, which run on devices such as personal computers (PCs) or personal digital assistants (PDAs), or can be integrated into set-top boxes, embedded devices and instant messenger applications. When a CounterPath softphone is connected to a service provider’s network, the user can make and receive calls to and from other “on-net” callers (IP-to-IP) and/or “off-net” callers (IP-to-PSTN/Cellular) with the same quality of service they would expect from an IP handset. By integrating VQmon, CounterPath softphones will be able to monitor call quality in real time and report performance through both RTCP XR (RFC3611) and SIP.
“We selected Telchemy due to the accuracy and widespread industry support of its technology,” said Mark Bruk, CEO of CounterPath Solutions. “We welcome the opportunity to work with Telchemy to bring the benefits of real-time VoIP performance monitoring to our service provider and enterprise customers.”
VQmon provides listening and conversational call quality metrics in both R factor and MOS formats as well as detailed diagnostic information, giving network managers both high level metrics and the ability to drill down to identify specific problems. It is the first VoIP Performance Management software to support the new VoIP management protocols, providing the essential metrics for QoS reporting protocols for SIP, RTCP XR (RFC3611) PacketCable, H.323, MGCP, and Megaco.
“We are very pleased that CounterPath is using VQmon to extend the technology leadership of its eyeBeam softphone,” said Alan Clark, President and CEO of Telchemy. “The ability to perform high-level performance management is essential to both enterprises and service providers.”
Telchemy® Incorporated is the global leader in VoIP Performance Management Technology with its VQmon® and SQmon families of service quality monitoring and analysis software products. Telchemy is the world’s first company to provide VoIP performance management technology that considers the effects of time-varying network impairments and has led the development of VoIP performance management protocols within the industry. Founded in 1999, the company has products deployed and in use worldwide and markets its technology through leading networking, test and management product companies. Visit: www.telchemy.com.
About CounterPath Solutions
CounterPath Solutions is a developer of award-winning, high-quality, carrier-grade VoIP (Voice over IP) and Video over IP SIP softphones for service providers, cable operators, Internet telephony service providers, IP PBX manufacturers and OEMs. CounterPath’s SIP softphones are available either pre-configured or as a software development kit (SDK), and provide VoIP (Voice over IP), Video over IP, IM (Instant Messaging), and Presence functionality. eyeBeam — CounterPath’s feature-rich SIP Video over IP softphone with IM and Presence — recently received both Communications Solutions® Magazine’s and INTERNET TELEPHONY® Magazine’s “Product of the Year” Award for 2004. CounterPath’s Pocket PC SIP Softphone was recently named a 2005 Innovation Award winner from INTERNET TELEPHONY® magazine. With over 120 customers in more than 30 countries, CounterPath technology is deployed in more than 5,400,000 IP endpoints worldwide.