Support & Downloads

Quisque actraqum nunc no dolor sit ametaugue dolor. Lorem ipsum dolor sit amet, consyect etur adipiscing elit.

Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
Follow Us

NICE inContact

NICE inContact selects CounterPath’s Bria Contact Centre
solution to enhance cloud offering

Download Case Study

Bria Enterprise

Call Center

call center


North America


NICE inContact needed an IP softphone that would utilize all of the benefits of its cloud technology. However, a key requirement for call center agents is a user interface (UI) that keeps the agent focused on task. A softphone should not distract them with unnecessary features or provide access to any controls that could disrupt or disable the agent’s device. Functionality needs to be efficient, integrated seamlessly with the cloud, and locked down. CounterPath was chosen to fulfill these requirements.

Download the Full Case Study

NICE inContact – Pg1
NICE inContact – Pg2