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New York, NY 10010
+88 (0) 101 0000 000
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Bria® for BroadWorks

With this BroadSoft-certified Feature Pack, Bria integrates with BroadSoft Device Management System (DMS), Xtended Service Platform (XSP) using the Xtended Service Interface (Xsi), and the BroadCloud XMPP Instant Messaging and Presence services. CONTACT SALES

Optimize agent and customer experiences with Bria
certified integration with BroadWorks platforms

Increase Productivity

Integrate BroadSoft Messaging & Presence, Call History, Service Management and Network-based Contact Directory features.

Streamline Communication

With an optimized user interface, and integration with call center management applications, communication just flows.

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Cross-Device Compatibility

Extend BroadWorks features to both desktop and mobile devices, including smartphones, tablets and handheld computers.

Call Center SIP Extension

On desktop, this integration offers several Call Control extensions to provide seamless operation with exiting BroadWorks applications.

Superior voice
and video calls with Bria

Bria softphones include a wide range of audio and video codecs to facilitate crystal clear audio and HD video calling over any network. With a variety of call control options, users can easily transfer, merge, split, forward and hold calls, as well as record to local or cloud-based storage.

Messaging, presence,
and contacts in one place

View, click-to-call, and search BroadWorks-based Enterprise or Group Directory listings from any device and add contacts to the Bria Contact List. Bria is also certified to work with BroadCloud XMPP Instant Messaging and Presence services so users can see real-time presence and send messages.

Enhance agent
productivity and promote a better user experience

Users can configure BroadWorks Xtended Service Platform (XSP) features such as Do Not Disturb, Simultaneous Ring, Remote Office, and other call forwarding options to streamline the way they manage their communications across their devices.

Interoperable with market-leading call servers and service providers

Technical Specs & Resources

Available as a part of a custom Bria solution. Contact our Sales Team for a quote.

See a full list of supported software and devices.

See all documentation, user and administration guides.

Interested in a Bria for Broadworks solution?

Get in touch with our team today