COVID-19 and CounterPath UC Solutions
CounterPath has multiple ways to support individuals and organizations as the need for remote working solutions grows.
Bria Solo for Individuals
A best-in-class softphone to pair with your VoIP service to make and receive calls.
Bria Teams for...
For internal teams or small businesses (under 100 users) – communicate with team voice, video and messaging.
Bria Enterprise for
For call centers or small to mid-sized enterprises (more than 100 users) – supports HD voice and video calling with any call server or VoIP provider.
Frequently Asked Questions
What is the difference between Bria Solo and Bria Teams?
Bria Solo is a stand-alone softphone solution that needs to be paired with a call server or VoIP service to make calls, while Bria Teams comes with a CounterPath-hosted Team Voice and Team Messaging service for intra-team communication and collaboration. Bria Solo is targeted towards individual users for personal or business use, where as Bria Teams is for internal teams and small businesses.
What is the difference between Bria Teams and Bria Enterprise?
Bria Enterprise is an enterprise-grade UC solution for small to mid-sized enterprises, service providers, and channel partners. While it has similar services to Bria Teams like messaging and video calling, it does not include a team voice service and instead is meant to be paired with a call server or VoIP service. Additionally, Bria Teams does not support video conferencing, only video calls. The configuration for voice accounts and settings is limited within the Bria Teams portal, so organizations looking for Active Directory integration, sophisticated dial plans, and further customization should explore Bria Enterprise.
What are Virtual Meeting Rooms?
Virtual Meeting Rooms are a part of the CounterPath-hosted collaboration service. They provide:
- Unlimited HD audio and video calls, with hosting capabilities for up to 200 participants
- Integrated screen sharing with participants
- An integrated messaging panel within the conference session
- Access for web-based participants to join from any device with a web browser
- Access for dial-in participants, with localized phone numbers for 75 locations in 46 countries
What would I need to start an immediate work from home solution with one of your Bria products?
That depends on what your unique business needs are as far as daily communication is concerned. For most small businesses, Bria Teams would be ideal for keeping in touch with colleagues, and using web-based voice or video calling to meet with external contacts. For businesses with greater outbound calling needs, like call centers or sales teams, a VoIP service or call server is integral for making calls outside of the organization. This could be used with either Bria Teams or Bria Enterprise, depending on the size of the deployment.