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CounterPath Launches Hosted Service Enabling Wireline Operators to Deliver Voice and SMS to Any Mobile Phone on Any Mobile Network

NCG Exchange Provides Telcos, Cable Operators, Hosted VoIP Providers, Internet Telephony Service Providers, CLECs and other Wireline Operators with a Fast, Cost-Effective Solution for Enabling Over-the-Top, Fixed-Mobile Services

CounterPath Launches Hosted Service Enabling Wireline Operators to Deliver Voice and SMS to Any Mobile Phone on Any Mobile Network

Vancouver, BC, Canada — July 28, 2014CounterPath Corporation (OTCBB: CPAH) (TSX-V: CCV), an award-winning provider of desktop and mobile Voice over Internet Protocol (VoIP) software solutions, today announced the launch of the CounterPath Network Convergence Gateway (NCG) Exchange, a hosted service enabling wireline operators to provide Fixed Mobile Convergence (FMC) services immediately, inexpensively and on any mobile network. Operators can implement these services, which include Voice Call Continuity (VCC), Instant Messaging, presence and SMS, in a matter of weeks and without the need to invest in any infrastructure.

CounterPath’s NCG Exchange provides telcos, cable operators, hosted VoIP providers, Internet telephony service providers, CLECs and other wireline operators with a rapid, cost-effective way to expand into the mobile market, including targeting enterprises that have a large and growing number of mobile workers. With NCG Exchange, wireline operators can immediately provide their enterprise, SMB and SOHO customers with mobile VoIP and messaging services that are delivered over-the-top (OTT) of mobile networks, regardless of which carrier the customer uses.

Hosted and provisioned by CounterPath, NCG Exchange services work with any mobile handset – including smartphones and feature phones – without the requirement to install any software on the mobile handset. To further enhance the NCG Exchange service, operators can choose to deploy CounterPath’s Bria iPhone Edition or Bria Android Edition softphones, giving their customers the additional options of communicating over Wi-Fi and 3G/4G IP alongside the standard mobile voice and SMS channels. Operators can also leverage CounterPath’s Bria desktop/laptop PC or Mac softphones, allowing their customers to use their communications services seamlessly across both desktop softphones and mobile phones.

NCG Exchange’s highly flexible, network- and device-agnostic architecture means a wireline operator’s customers now can put a single phone number on their business cards with the confidence that they can always communicate with a single number by voice, IM and SMS – an ability that goes beyond rudimentary find-me/follow-me services. The technology behind NCG Exchange is unique to CounterPath and leverages the company’s intellectual property portfolio, which includes patents that enable single-number identities and seamless service delivery across disparate fixed, mobile, legacy and IMS networks.

Other benefits to wireline operators include:

  • New revenue sources. Wireline operators now can offer SMS-to-VoIP and VoIP-to-SMS messaging services to their customers. SMS is a premium service for end users and promotes greater adoption of VoIP softphones.
  • Expedite service launch. NCG Exchange is fast and easy for operators to implement within weeks instead of months. Operators can refine and take NCG services in-house as they ramp traffic on the NCG Exchange platform.
  • CapEx-free implementation. NCG Exchange requires no additional network infrastructure and no new customer devices because its OTT design leverages existing investments.

“NCG Exchange gives wireline operators a fast, cost-effective way to remain relevant in a communications environment that is moving beyond voice and fixed-location communications,” said Todd Carothers, Senior Vice President of Marketing and Products, CounterPath. “Sprint’s recent integration of Google Voice, including offering unlimited calls to mobile users and a single voicemail box, highlights a new trend in mobile VoIP. CounterPath’s NCG Exchange provides mobile, cable telephony and wireline operators with powerful new options for capitalizing on that trend while going beyond rudimentary find-me/follow-me services, such as Google Voice, to provide a suite of enterprise-grade single-number services. NCG Exchange puts operators in complete control of services creation so they can maximize revenue opportunities, protect their margins and fend off Skype, Rebtel and other companies that are encroaching on their markets.”

NCG Exchange for wireline operators is available from CounterPath today. For more information about CounterPath’s NCG Exchange or NCG solution sets, please contact CounterPath at

About CounterPath
CounterPath Corporation is an award-winning provider of innovative desktop and mobile VoIP software products and solutions. The Company’s product suite includes SIP-based softphones, server applications and Fixed Mobile Convergence (FMC) solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEM) to cost-effectively integrate voice, video, presence and Instant Messaging (IM) applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

CounterPath’s customers include some of the world’s largest telecommunications service providers and network equipment providers including AT&T, Verizon, BT (British Telecommunications PLC), mobilkom Austria, Avaya, BroadSoft, Cisco Systems, Metaswitch Networks and Mitel.

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