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Monster VoIP

Discover how Monster VoIP Rectified Call Instability Issues By Switching From Acrobits to Bria Enterprise

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Bria Enterprise (White Label)

INDUSTRY

Telecom

REGION

Canada

Synopsis

Monster VoIP’s founder wanted to change the way companies communicate and make it a happy experience for everyone, without calls randomly dropping, being tied to an office phone, suffering from unexpected fees or experiencing buggy software; however, while using Acrobits, Monster VoIP regularly experienced;

  • Dropped calls
  • Call quality issues
  • Push notifications failing
  • Existing customers churning
  • Loss of net-new revenue opportunities as a result of ongoing Acrobits issues.

Situation

As an organization whose mission it is to provide high quality and desk free voice service, this provided the impetus to find a replacement UC (Unified Communications) provider. Monster VoIP selected Bria Enterprise for it’s ability to integrate into their existing telephony infrastructure, reputation for high quality, and interoperability with Netsapien’s hosted PBX SNAP solution as well as iPhone and Android for mobile devices.

Download the Full Case Study

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