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The Bria Desktop API allows third-party applications to control Bria for Mac and Windows softphone clients. By leveraging the Application API, third-party applications can perform commands such as starting an audio or video call, answering a call or placing a call on hold.
CounterPath is now encouraging third-party-application developers to integrate their applications with Bria. Suggested applications range from simple functions such as enabling click-to-call from web pages, to integration with sophisticated Call Center, Customer Relationship Management (CRM) and Health Care applications.
Please note that that the Bria for Desktop API is not a substitute for CounterPath’s Software Development Kit (SDK), which provides significantly more flexibility and does not require the Bria softphone client to be running.
The Bria for Desktop API provides functions that enable third-party applications to control Bria softphones.
For example, your application may have a web page that provides information about customers for your employees to phone.
By leveraging the Application API, third-party applications can perform commands such as:
Combining voice and video calls in a user-friendly interface, CounterPath's X-Lite helps you seamlessly transition from a traditional phone environment into the world of Voice over IP.Download