Ubefone is a cloud telephony and VoIP operator based in France. Ubefone offers small and medium-sized businesses a UC solution. Due to various issues voice quality issues involving their previous softphones, Ubefone approached WCS Europe, a CounterPath value-added distributor, to develop a custom UC solution that met their unique needs.
Due to technical support and voice quality issues with its previous softphone provider, as well as increased user dissatisfaction, Ubefone made the decision to switch to a higher quality, more reliable solution. The new customized solution will allow Ubefone to support its growth and provide customizable services for each of its customers