Preferences: Calls
This panel allows you to configure
Answer calls
This section allows you to set preferences for the auto answer feature. To enable auto answer, see Enabling auto answer.
Auto answer after: The time, in seconds, that Bria Stretto waits to answer a call when Auto Answer is enabled. Select the number of seconds from the drop-down list. This field can be set from 0 (zero) to 5 seconds. Choose 0 if you want Bria Stretto to answer calls immediately. Also pick one of the following:
- Auto answer with audio: When Auto Answer is enabled, Bria Stretto answers calls with audio only.
- Auto answer with audio and video: When Auto Answer is enabled, Bria Stretto answers calls with audio and video.
Caller ID
Match Contacts for Caller-ID
- Selected: Bria Stretto tries to match incoming calls with Contacts. If a match is found, Bria Stretto uses the contact's Display name in the caller ID.
- Cleared: Bria Stretto uses the information in the SIP header for the caller ID.
DTMF
Select a method Bria Stretto uses when using dual-tone multi frequency (DTMF) or interactive voice response.
You may need to change this method if you cannot interact with interactive voice response systems — auto attendants, voice-activated menus. Contact your VoIP service provider or your system administrator for the correct setting.
- Send via RFC 2833
- Send via INFO
- Send in-band
- RFC 2833 and SIP INFO
- In-band and SIP INFO
In-band means that Bria Stretto encodes DTMF signals in the audio stream as regular sound. Typically, DTMF is not send in-band.
You may want to use in-band if all three conditions apply:
- You own your own gateway.
- One or more gateways do not support RFC 2833 or do not handle it well.
- Your gateway is using codes that reproduce DTMF codes well.
In this case, sending in-band ensures your DTMF tones get through because they bypass the gateway and they are reproduced accurately on the receiving end.
Play DTMF tones back to me
- Selected: Bria Stretto plays key tones through your speaker when you dial.
- Cleared: Bria Stretto does not play key tones.
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About this document
Bria Stretto™ User Guide - Windows and Mac - Version 5.7
Publication date: 2019-09-17
Copyright ©2019 CounterPath Corporation. All rights reserved.
This document contains information proprietary to CounterPath Corporation, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath Corporation. The content of this publication is intended to demonstrate typical uses and capabilities of Bria Enterprise from CounterPath Corporation. Users of this material must determine for themselves whether the information contained herein applies to a particular IP-based networking system. CounterPath Corporation makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath Corporation, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.
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