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From large to small and medium businesses, our solutions are scalable, secure and always cost-effective
CounterPath's VoIP solutions for enterprises and small to medium businesses are scalable, secure and, most importantly, save businesses money! By switching or augmenting your current communication system to include VoIP, organizations can realize immediate benefits like increased productivity, greater communication flexibility and cost savings. Whether you are looking for an out of the box product or a fully customized solution, CounterPath has the expertise and know-how to get your business on the right track.
With companies realizing the potential benefits of the BYOD movement, including greater innovation, better work-life balance and improved productivity (not to mention cost savings), CounterPath’s Bria softphone suite is a perfect answer. With Bria for iOS and Android smartphones and tablets, enterprises can give employees the freedom access to their work communication systems from their personally owned, preferred device, with full access to company directories, messaging and presence features.
One of the biggest BYOD challenges to IT managers and operations staff is ensuring the use of personal devices does not impact corporate security or exposure of private corporate information. CounterPath’s softphone applications and cloud services use the highest standard of privacy and security protocols including TLS, SRTP and HTTPS.
CounterPath’s Stretto Platform and Bria Software as a Service (SaaS) products make it easy for enterprises to deploy BYOD softphone solutions that are easy to manage, reduce telecommunication costs and streamline communications. The Provisioning Module of the Stretto Platform is a powerful, carrier-grade solution that provides the ability set-up, move, add and change softphone client provisioning settings with ease and efficiency in near real-time.
CounterPath's branded softphones and mobility solutions enable enterprises to differentiate their products, grow customer loyalty and increase brand traction. We can tailor graphical and default settings within our desktop, tablet and mobile clients to enhance your users’ experience. These include customization for language, product name, domain, proxy, URL, skinning and more.
CounterPath’s Bria softphone suite offers an easy way to integrate BYOD solutions into your business. Visit the Bria softphone suite page to learn more or complete a Sales Request Form and a sales representative will get back to you shortly.
With CounterPath’s Mobile VoIP solutions, you can take your PBX in your pocket! Wherever you go, our Bria mobile softphone suite allows you to stay connected, collaborate, and use the devices smartphone or tablet you prefer. Plus, with CounterPath’s Stretto Platform or Bria Software as a Service (SaaS) product offerings, deploying, managing and administering softphone endpoints has never been easier.
By leveraging mobile VoIP, fixed mobile convergence (FMC) makes it possible for incoming calls to a business number to ring on both your office and mobile phone (or device) at the same time or in sequence. This helps streamline communications and eliminates frustration of callers trying to track down contacts and being forced to leave messages on a number of phones. CounterPath’s Bria softphone suite is seamlessly integrated across desktop and mobile products to help ensure that important phone calls are never missed for people that work in a variety of locations or remotely.
Saving money the main reason businesses switch to VoIP, and mobile VoIP increases those savings. With CounterPath’s Bria mobile softphone suite – for smartphones and tablets – cost savings are quickly realized as VoIP calls are routed through Wi-Fi and carrier data networks, taking the place of costly cellular carrier plans and long distance charges. VoIP can save a typical small business thousands of dollars or more in phone bills, equipment charges and maintenance fees.
Integrating mobile phones into an organization’s existing VoIP network gives mobile staff members access to company VoIP features that can include voice and video calling, messaging, presence, voicemail, call forwarding, caller ID, and more. Plus, with options to brand custom softphones for your organization you can ensure that your mobile workforce has the ability to always access your network with hardcoded settings for NAT traversal and convenient login options, along with an interface that represents your company’s brand promise.
CounterPath’s Stretto Platform and Bria Software as a Service (SaaS) products make it easy for enterprises to deploy mobile VoIP solutions that are easy to manage, reduce telecommunication costs and streamline communications. The Provisioning Module of the Stretto Platform is a powerful, carrier-grade solution that provides the ability set-up, move, add and change softphone endpoint provisioning settings with ease and efficiency in near real-time.
CounterPath’s Unified Communications (UC) solutions allow organizations to extend seamless, real-time collaboration for employees, customers and external business partners. Our applications combine voice and video calling, instant messaging, presence, file transfer, and more into a single, easy to use interface. What is more, these solutions are readily available for a plethora of devices, from desktop computers to smartphones, laptops to tablets.
By enabling quick and easy communications, as well as a truly collaborative workplace, UC benefits can be realized immediately with increased productivity, cost savings and engagement.
Two of the key features of UC are the availability of real-time presence functionality and grouping communication tools into a succinct platform. By providing real-time presence, employees can see the availability of all other users and their communication preferences. This reduces wasted time spent tracking down available user and leaving messages. When a user is available, a variety of communications options are readily available and escalatable with the click of a button. Start with an instant message and click to push to a phone call or conference call, group chat or video conference. It’s that simple and that easy.
UC provides advanced communication capabilities for users no matter where they work from – home, office or on the road. With endpoints for desktop and mobile devices, CounterPath ensures optimized efficiency and contact ability with device and network agnostic applications. And advanced firewall and NAT traversal settings to ensure calls and messages make it through, no matter what.
While most of the benefits of UC are difficult to tangibly measure – productivity, engagement, satisfaction – there are hard numbers to realize when looking at the cost difference between UC and traditional telephony systems. With legacy voice systems like TDM PBXs costing $30 to $45 per seat per month, IP systems can easily save 25% by routing internal site-to-site calls over the corporate data network, lowering both long-distance as well as maintenance and support costs.
CounterPath branded softphones and mobility solutions enable operators to differentiate their products, grow customer loyalty and increase brand traction. With a plethora of options for our desktop and mobile softphone clients, both factory and graphical settings can be modified to include customization for language, product name, domain, proxy, URL, skinning and more.
CounterPath’s Softphone Clients offer enhanced UC abilities and features. Visit the Product page to learn more or complete a Sales Request Form and a sales representative will get back to you shortly.
More and more, enterprises are moving their desktops and applications to the cloud to save costs and increase business agility. Virtual Desktop Infrastructure (VDI) and Desktop-as-a-Service (DaaS) solutions benefit enterprises in a multitude of ways, including:
While it is true that Virtual Desktops typically run Windows, and thus can support standard applications such as PowerPoint, Outlook and Word, the majority of VoIP softphones cannot be deployed at scale in this way. VoIP is a real time application, and therefore is very sensitive to delays; sending VoIP packets from the end user’s headset to a cloud-based server in a remote location (sometimes 100s or 1,000s of kilometres away) can result in significant latency. Furthermore, with VoIP typically requiring 8,000 packets per second, sending all this media traffic to be processed by the server is simply not efficient, reducing the capacity of the server by 50% or more. For this reason, a specialized softphone client is required in which the media engine runs locally at the end point, and the rest of the client (e.g. Contacts, Instant Messaging / Presence, as well as the UI) runs on the server.
CounterPath and Teradici have partnered to provide a Unified Communication (UC) solution for companies who have deployed or are looking to deploy a VDI or DaaS solution.
Bria Virtualized Edition is a desktop client specifically designed for enterprises using PCoIP Zero Clients in desktop-as-a-service (DaaS) and virtual desktop infrastructure (VDI) environments. Teradici’s PCoIP technology is an integral part of VMware and Amazon Web Services’ virtual desktop solutions, distributed by over 50 OEMs, including Dell Wyse, HP, Samsung and LG Bria Virtualized Edition enables access to voice, messaging, presence, and contacts across the broadest range of SIP-compliant UC systems including Alcatel-Lucent, Avaya, BroadSoft, Cisco, GENBAND, Metaswitch Networks and Mitel.
Teradici’s PCoIP Zero Clients are simple, secure and stateless cloud endpoints. They contain no CPU, operating system, or local storage - just a chip that decodes the PCoIP transmissions and outputs pixels on the screen. Since no data is transmitted, users connect securely to their virtual environments. In addition to being the most secure endpoints available, PCoIP Zero Clients are easy to deploy, manage, and operate.
Combining voice and video calls in a user-friendly interface, CounterPath's X-Lite helps you seamlessly transition from a traditional phone environment into the world of Voice over IP.Download