CounterPath Solutions, Inc. (OTCBB: CTPS), a leader in Voice over IP (VoIP) communications software, has introduced a new version of eyeBeam™, its SIP-based video softphone. eyeBeam 1.5, which supports voice, video and instant messaging, includes several new features that enhance the overall softphone user experience, as well as new network management, platform support and security capabilities for Service Providers.
eyeBeam 1.5 features new inherent technology and design capabilities. The softphone now supports superior video and audio codecs such as H.264 and Broadcom’s BV32. It also includes new Quality of Service (QoS) and security capabilities that are built into the core application. These include the ability to automatically prioritize packets during both video and voice calls to ensure the end user experience is better than ever, and new security features such as signalling encryption via Transport Layer Security (TLS) as well as message authentication and confidentiality via Secure Real-time Transport Protocol (SRTP) streams to secure the voice and video connections.
To enhance the softphone user experience, eyeBeam 1.5 features “zero- touch” configuration for audio and video devices, such as headsets or web cams, enabling automatic configuration each time eyeBeam is started and whenever devices are changed. This reduces hassles for softphone users, while also decreasing the number of customer support calls for Service Providers. Additionally, eyeBeam 1.5 includes an enhanced contacts manager with Microsoft® Outlook® support and importing/exporting capabilities, which integrates with the presence capabilities already available with eyeBeam.
For the benefit of both enterprise and Service Provider customers, CounterPath has added enhanced performance management capabilities to eyeBeam. These allow enterprises and Service Providers to monitor voice quality in real-time, and create and manage VoIP quality reports for their subscribers.
Furthermore, eyeBeam 1.5 includes additional features such as advertising display support and API improvements that allow for seamless integration of multiple handset and headset devices, resulting in a richer user voice and video experience all the while ensuring the delivery of maximum communication quality at low data rates.
“Our goal is to provide the best softphone experience, regardless of device or application,” said Mark Bruk, CEO of CounterPath. “With this new version of eyeBeam, we have not only proven our dedication to the evolving requirements of both softphone users and Service Providers, but have also raised the bar for voice and video over IP.”
eyeBeam 1.5 is currently available in Windows. Mac, Linux and Pocket PC versions will be available in Q2 2006.
About CounterPath Solutions
CounterPath™ Solutions, Inc., formerly Xten Networks, Inc., is a developer of award-winning, high-quality, carrier-grade VoIP (Voice over IP) and Video over IP SIP softphones for service providers, cable operators, Internet telephony service providers, IP PBX manufacturers and OEMs. CounterPath’s SIP softphones are available either pre-configured or as a software development kit (SDK), and provide VoIP (Voice over IP), Video over IP, IM (Instant Messaging), and Presence functionality. With over 150 customers in more than 30 countries, CounterPath technology is deployed in more than 6,000,000 IP endpoints worldwide.