Presence and location will drive how embedded communications are used in everyday life across businesses, advertising, social networking and other consumer services
CounterPath Corporation (“CounterPath” or the “Company”) (NASDAQ: CPAH) (TSX: PATH), a global provider of award-winning, over-the-top (OTT) Unified Communications (UC) solutions for enterprises and carriers, today announced that it has been awarded patent No. US 9,774,695 by the U.S. Patent and Trademark Office. Titled “Enhanced Presence Detection For Routing Decisions,” this patent optimizes the routing of calls, messages and other communication based upon a user’s real time presence information from both broadband and mobile networks.
While user presence detection from a single network is not new, maintaining a presence status for both types of broadband and mobile networks, and making decisions on where to send messages or request updates when that user is potentially attached to both networks, is novel. Originally, single network, non-data phones would attach to the mobile network and signal that the phone was available to take calls, receive texts and authorize it to make the same. Today our smart phones can attach to both IP and mobile networks simultaneously.
Presence status has also evolved to be more richly composed of details, such as where the person is located via GEO inclusion fields, whether they wish to be disturbed, and if so, by which select group of priority individuals. This richness of presence information leads to a multitude of product features that may be offered. For example, one scenario is using a smartphone’s calendar to expose meeting information over the broadband network, which informs the routing engine not to disturb the user with cellular or VoIP calls during the user’s meetings. Alternatively, a list of priority individuals may be permitted to interrupt the meeting or send messages to the individual. This allows users to remain reachable where urgent conditions are met, or remain undisturbed for less important communications.
“CounterPath has been building software for the communication market for more than 10 years. The relevance of this technology and its underlying patent has even greater significance today.” said Donovan Jones, President and CEO of CounterPath. Communications networks are being meshed and inextricably intertwined with social networks. Increasingly, users are always connected to one or more social networks with their identity and location increasingly public. Seamlessly moving calls based on presence and location is a game changer.”
For more information on CounterPath, please visit www.counterpath.com
CounterPath Unified Communications solutions are changing the face of telecommunications. An industry and user favorite, Bria softphones for desktop, tablet and mobile devices, together with Stretto Platform™ server solutions, enable operators, OEMs and enterprises large and small around the globe to offer a seamless and unified over-the-top (OTT) communications experience across both fixed and mobile networks. The Bria and Stretto combination enables an improved user experience as an overlay to the most popular UC and IMS telephony and applications servers on the market today. Standards-based, cost-effective and reliable, CounterPath’s award-winning solutions power the voice and video calling, messaging, and presence offerings of customers such as AT&T, Avaya, BroadSoft, BT, Cisco Systems, GENBAND, Metaswitch Networks, Mitel, NEC, Network Norway, Nokia, Rogers and Verizon. Visit www.counterpath.com.
Vice President of Marketing