Why CounterPath?

At CounterPath, our goal is to help service providers grow their business and take advantage of innovative applications to serve their market verticals by implementing Voice over IP solutions that improve the customer’s overall communication experience.

Our approach is designed to address the complex and often fluid challenges faced by service providers in today’s VoIP market. CounterPath’s products are built on, what we consider, the underlying business principals of our clients:

• Defending existing market revenue and minimizing customer churn
• Implementing innovative solutions that streamline processes, mitigate costs and drive revenue growth
• Improving product performance and customer service levels

Our customers benefit from:

• CounterPath' economies-of-scale, development expertise and implementation experience with SIP applications in the Voice over IP market
• The ability to implement a business model that deploys innovative, feature-rich solutions, puts them in a leadership position in the marketplace, and drives long-term growth
• Being able to implement a technology solution that scales to meet their customers’ demands, exceeds solution performance metrics, and is secure enough to be able to deliver the solutions and services they need to give them a competitive advantage.

Our Commitment

Our strength comes from our inherent understanding of the Voice over IP domain and the continuously evolving communication environment that impacts your business operations daily. This understanding allows us to easily identify shifting market demands, rapidly develop new applications and help you take advantage of new market opportunities to keep you at the forefront of your competition.

Our team has a wide range of experience and expertise that crosses telecommunications, IT, VoIP, and software R&D, giving us a broad perspective on the key issues service providers face daily.

Our commitment is to help identify your key business objectives, collaborate on building an overall product strategy, and helping you implement a manageable, cost effective solution.