Overview
The CounterPath Enterprise Mobility Gateway (EMG) solution enables mobile unified communications by extending enterprise telephony, voicemail and corporate directory services-together with presence, Instant Messaging and conferencing capabilities-to cell phones, smartphones and dual-mode devices over cellular networks.
The EMG solution is comprised of two components:
Bria Mobile* - a mobile client application for popular models of cellular devices that provides a mobile interface for accessing enterprise Unified Communications.
* Please note that Bria Mobile is not sold separately; it is only sold in conjunction with our mobility solutions.
Enterprise Mobility Gateway - a gateway that resides on standard server hardware and serves as the federation point between the corporate back-office servers (IP PBX, voicemail, IM and Presence servers, Unified Messaging) and the Bria Mobile client software.
Workforce Benefits
The EMG solution enables your workforce to perform a variety of advanced collaborative functions such as searching the corporate directory, dialing by extension number, using visual voicemail and holding group calls with predefined groups of users.
Enterprise Benefits
Using the web-based user interface of the EMG, administrators can start, stop and reload server processes, update operating parameters, monitor users, track messaging statistics, and manage the distribution of client software.
Features
Mobile workers, including road warriors, teleworkers, corridor cruisers and day extenders, can now access the same enterprise calling features and Unified Communications features they use at their desktop via the intuitive Bria Mobile client.
User Features
- Single number reachability
- One voice mailbox
- Simultaneous ring
- Instant Messaging and Presence updates
- Multi-party conferencing and group calls
- Group management: Create groups from buddy list or corporate directory
- Ad-hoc group call with selected members
- Participants: Click to join now/later
- Deskphone/Mobile phone interworking
- Seamless data roaming and handoff (between WiFi and cellular networks)
- Voice Call Continuity (VCC) between WiFi and cellular networks*
- Corporate directory lookups
- Search by last name, first name
- Call features such as Call Waiting, Call Forward, Call Transfer, Do Not Disturb, Call Hold, Call Mute, Redial last number and more
- Enterprise extension - Caller ID display
- Enterprise dialing (3-, 4-, 5-digit dialing)
- Visual voicemail indication
- Incoming call screening & routing control
- Call logs and call history
- Buddy list
- Unique power-saving mode
*VoIP and Voice Call Continuity functionality is pre-release and will be generally available soon for Dual-mode devices (cellular/WiFi).
Administration Features
- Redundant Gateway Deployments supported
- Web based administration
- Gateway Server Status
- Visibility into in-progress group calls
- Send system messages and notifications
- User and device monitoring
- Software upload capabilities
- User portal for end users to download software
- Over the Air (OTA) software installation
- Secure TLS certificate installation support
- Automated Bria Mobile configuration support
Device Support
The EMG solution supports a wide variety of mobile devices and platforms. This support reduces up-front rollout costs and increases buy-in from users who are not forced to change mobile devices.
Supported Devices
CounterPath continues to differentiate itself from the competition by continuously adding new and popular smartphone and dual-mode devices to its list of supported devices, bringing the benefits of Mobile Unified Communications to your enterprise.
The EMG solution is supported on a variety of handheld devices, operating systems, GSM/CDMA cellular networks and carriers including T-Mobile, Verizon, Bell Canada, Orange, Vodafone, Cingular, Telus, Sprint and Alltel.
Please contact us if you have any questions about supported devices.
Single-mode Edition
The Bria Mobile* client software is supported on numerous cutting-edge mobile devices and smartphones including:
RIM BlackBerry® Devices
- BlackBerry Curve™
- BlackBerry Pearl™
- BlackBerry 8800 Series
- BlackBerry 8700 Series
- BlackBerry 7250
- BlackBerry 7290
- BlackBerry 7100 Series
Nokia Devices
- Nokia E Series
- Nokia N95
Motorola Devices
- 9Q
Palm Devices
- 750w
Samsung Devices
- Blackjack
HP Devices
- iPAQ 6900 Series
- iPAQ 510
HTC Devices
- TyTN
- TyTN II
- Titan
- P4000
- S710
- S720
- S730
- S620/621
- S630
You can also install Bria Mobile on devices running Windows Mobile® 5 and Windows Mobile® 6 operating systems. Note that local carriers and providers may have regional variation names based on these devices.
Dual-mode Edition
The Bria Mobile* client software will be supported on numerous dual-mode devices operating in WiFI/GSM and WiFi/CDMA cellular networks, running on Windows Mobile® operating systems including:
WiFi/Cellular Devices
- HTC TyTN
- HTC TyTN II
- HTC Titan
- HTC P4000
Note: VoIP and Voice Call Continuity functionality is pre-release and will be generally available soon for Dual-mode devices (cellular/WiFi).
* Please note that Bria Mobile is not sold separately; it is only sold in conjunction with our mobility solutions.
Pricing
The Enterprise Mobility Gateway (EMG) solution is designed for large scale deployments by service providers, enterprises or OEM customers. As such, a minimum volume license commitment is required.
To inquire about the EMG solution, please complete and submit the Sales Request Form and a CounterPath sales representative will contact you with more information.
Bria Mobile
If you are inquiring about Bria Mobile, please note that the Bria Mobile client application is not sold separately. Bria Mobile is only sold in conjunction with our mobility solutions.