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Desktop Softphone Client Comparison Chart

Welcome to the CounterPath Desktop Product Comparison chart. Below is a chart of how X-Lite, a free trial softphone, compares to Bria and eyeBeam desktop softphone clients. Check each box to either add or remove that product from the chart for better side-by-side comparisons of the individual products.

X-lite 4.9.1 eyeBeam 1.5 Bria 4.8 Bria 5
OPERATING SYSTEM SUPPORT X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Windows
Mac
TELEPHONY FEATURES X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Full SIP Compliance
Multiple Account Support
Dial Plan Support
Call Display
Voice Activity Detection
Acoustic Echo Cancellation
Configurable Ringtones Non-Retail
Voicemail Support (Message Waiting Indicator)
Narrowband Codec Selection (*Royalty Bearing)
G.711u
G.711a
G.729*
Speex
GSM
SILK - NB
Wideband Codec Selection
AMR-WB* Non-Retail Non-Retail Non-Retail
Speex - WB
G.722
SILK - WB/SWB
Opus
ADDITIONAL FEATURES X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Adaptive Jitter Buffer
Microphone & Speaker Device Selector
Call Forwarding
Call Recording
Multi-Party Conferencing
Speakerphone
Redial List
Call Timer
Mute
Favorites
Call Transfer
Call Waiting
Auto-Answer
Do Not Disturb
(Please note, Presence must be enabled for Bria 4 and Bria 5)
Inbound Call Notification
Inbound Call Decline
Busy Lamp Field Windows Only Windows Only
Disable Call Waiting
CONTACT LIST FEATURES X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Address Book
Active Directory/LDAP Integration
Outlook Exchange® and Contact File Import/Export Windows Only> Windows Only
See Team Member Presence (On the Phone, Busy, etc) in Office Windows Only
Call from Outlook Window's Only
IM from Outlook Window's Only
Mac Address Book n/a Mac Only Mac Only
CSV and Vcard Files
XMPP (Instant Messaging)
Call Logs
Add Received, Dialed, or Missed Call as New Contact
Add New Group
Delete Contact
Edit Contact
VIDEO FEATURES X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Video Calls
Start/Stop Sending Video
Video Conferencing (at the endpoint)
HD Video (720p)
Full HD Video (1080p)
Codec Selection (*Royalty Bearing)
H.264* Included and supports 1080p
H.263
H.263+ 1998
VP8 Included and supports 1080p
INSTANT MESSAGING AND PRESENCE X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
IM & Presence Management SIP SIMPLE SIP SIMPLE SIP SIMPLE/XMPP SIP SIMPLE/XMPP
IM Typing Notification
Hyperlink preview in IM Window
XMPP Extensions
XMPP Messaging Service Hosted by CounterPath (Hardwired XMPP) Non-Retail (available in Bria-X) Non-Retail (available in Bria-X)
File Transfer via XMPP Non-Retail
Group Chat / Ad Hoc
Persistent Chat Room
VCard Support
Stretto Platform Messaging Sync Support Non-Retail, XMPP Only Non-Retail (available in Bria-X)
NETWORK AND SECURITY FEATURES X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
TLS
SRTP
PRACK
VPN Support
Support for DTMF
RFC 2833
SIP INFO
in-band
DNS SRV Record Lookups
IPV6 Support
SIP Digest Authentication
Provisioning
Network Quality Indicator
SIP UDP Support
SIP TCP Support
NAT Traversal
STUN
ICE
TURN
Outbound Proxy
rPort
MANAGEMENT X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Provisioning Support - Customer System or Stretto Provisioning Module* Stretto is available to Non-Retail Stretto is available to Non-Retail
Auto-Update / Upgrade
Active Call Quality Statistics Non-Retail Non-Retail
Logging Support for Troubleshooting
Enhanced Client Traces Non-Retail Non-Retail
DEVICE SUPPORT X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
Headset & Microphone Support
Bluetooth™ Support (basic audio only)1
Plantronics
Jabra
Logitech
BRANDING AND ADD-ONS X-Lite 4.9 eyeBeam 1.5 Bria 4.8 Bria 5
CoBrand Non-Retail Non-Retail Please contact a sales representative here
White Label Non-Retail Non-Retail Please contact a sales representative here
Custom GUI Non-Retail Non-Retail Please contact a sales representative here
HardCoding / Proxy Settings Non-Retail Non-Retail Please contact a sales representative here
Screen Share Add-In Retail Add-in Retail Add-in
BroadWorks Feature Pack Non-Retail Please contact a sales representative here
Call Centre Feature Pack Non-Retail, Windows Only Please contact a sales representative here
Languages Supported English English Windows: English, French, Spanish, Portuguese, Japanese, Russian, Chinese (Simplified), Dutch, Italian and German

Mac: English, French, Spanish, Portuguese and Russian
Windows: English, French, Spanish, Portuguese, Japanese, Russian, Chinese (Simplified), Dutch, Italian and German

Mac: English, French, Spanish, Portuguese, Russian and Japanese

1: Answer and hang up functions are not currently supported.

* Must be purchased separately.