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For customers interested in purchasing 199 units or less of our Bria softphone clients, please visit our online store.

Bria Virtualized Edition for PCoIP Zero Clients

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Inside Bria Virtualized Edition


Bria Virtualized Edition is a desktop client specifically designed for enterprises using PCoIP Zero Clients in desktop-as-a-service (DaaS) and virtual desktop infrastructure (VDI) environments. CounterPath has partnered with Teradici to initially deliver this solution for use with Tera2 PCoIP clients specifically. Teradici’s PCoIP technology is an integral part of VMware and Amazon Web Services’ virtual desktop solutions. These solutions are distributed by over 50 OEMs, including Dell Wyse, HP, Samsung and LG.

Bria Virtualized Edition enables enterprises using PCoIP Zero Clients to deploy an advanced softphone client solution. Users can take control of their communications with a complete range of voice calling, contacts, messaging and presence features.

Built on SIP and open standards, Bria has proven interoperability with most of the industry’s leading Unified Communications platforms, including Alcatel-Lucent, Avaya, BroadSoft, Cisco, GENBAND, Metaswitch Networks and Mitel. It also includes features specifically designed for enterprise users and can be deployed within an enterprise environment using a premise-based or cloud-hosted implementation of CounterPath’s Stretto Platform™ Provisioning Module.

The majority of Teradici’s 1 million+ zero clients have been upgraded with new firmware containing CounterPath’s media engine – this provides enterprises with the ability to activate this software by purchasing Bria Virtualized Edition clients from either the CounterPath Sales team as a branded client or the CounterPath eStore.

Yearly subscription fee. Purchase Bria Virtualized Edition directly from our secure online Store.

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Client Features

Bria Virtualized Edition is available in the following ten languages: English, French, Spanish, Portuguese, Italian, German, Chinese, Dutch, Japanese and Russian.


  • Open standards, based on Session Initiated Protocol (SIP)
  • Multiple account integration including local or company directories (LDAP/Active Directory), Microsoft Outlook®, XMPP and SIP (up to 10 accounts)
  • Make and receive voice calls with ability to hold, transfer and forward them
  • See other users’ presence status and set/display your own
  • Send instant messages to users with support for file transfer as well

Voice Calling

  • Make calls and conference calls
  • Standard telephony features including call waiting, call hold, and the ability to transfer and forward calls
  • Set display and sound alerts for incoming calls
  • Hide your ID for calls
  • Employ “Do Not Disturb” function for audio and video calls
  • Missed calls indicator
  • Support for voicemail with Message Waiting Indicator (MWI)

Instant Messaging (IM)

  • Send and receive Instant Messages in real time
  • Set display and sound alerts for incoming IMs
  • Start an IM conversation from your contact list or favorites list
  • Start a single or group chat from the Messages window
  • Employ “Do Not Disturb” function for blocking incoming Instant Messages
  • XMPP and Jabber support


  • Set your presence status so contacts know how and when to get a hold of you best
  • Receive or block notification alerts for contacts' presence status updates
  • Establish unique privacy rules for your presence status for individual contacts
  • Employ Do Not Disturb features when you are busy accomplishing other tasks

Contact Support & Management

  • Manage, sort and filter up to 3,000 contacts with support for contact avatars
  • Support for LDAP/Active Directory
  • Import/export Outlook Exchange® and Contact (CSV and Vcard) files
  • Synchronize your contacts with Microsoft Outlook® personal address book
  • Create groups for contacts with the ability to place one contact in several groups
  • Set a default contact method for each contact
  • Add a new contact during a call, or from a received, dialed or missed call

Optimized Interface

  • Focused around your address book, Bria's contact-centric interface gives you more ways to make, receive and manage your calls and IMs
  • Navigate contacts, favorites, call history and dial pad with just a click of your mouse
  • Scale Bria to different sizes to maximize space on your desktop

Security and Network Traversal

  • Advanced security with signaling and media encryption via TLS and SRTP
  • Firewall traversal and compliance with the latest standards (ICE, STUN, & TURN)

Yearly subscription fee. Purchase Bria Virtualized Edition directly from our secure online Store.

Buy Now

Want custom branding?

Use our Sales Request Form and a CounterPath representative will contact you with details on pricing.

Provisioning Module Features

CounterPath's cloud-hosted Provisioning Module is a carrier-grade platform that enables enterprises and SMBs to deploy a Unified Communications solution with ease and efficiency, with no investment in hardware, space, power or bandwidth. CounterPath manages all of the complexities involved in a Provisioning Module deployment, enabling customers to simply manage their softphone endpoints in the cloud.

Simplify Softphone Administration

Softphone client deployment and management can be a difficult, time-consuming process for IT and operations staff. Current coping mechanisms range from deploying IT staff to manually install and configure endpoints on individual end users' devices to building your own internal provisioning server. CounterPath's cloud-hosted Provisioning Module streamlines the process by allowing administrators to remotely manage all softphone endpoints within an organization. End users simply install their softphone client, login and then forget their phones are managed – administrators can push updates and upgrades easily and efficiently with zero impact or down time to the end users.

Hosting Within the Cloud

When an administrator requires adds or changes to their Bria softphone clients or client groups, they can use the Stretto™ Admin web interface to make those changes within the cloud. Bria softphone clients check in with the hosted infrastructure to receive their initial configuration, as well as receive notifications of any available updates.

Stretto™ Admin Web Interface

Each administrator for a customer's cloud-hosted Provisioning Module has web-based access to use the Provisioning Module through the Stretto™ Admin web interface.. This enables administrators to setup the structure of the profiles and templates, as well as add, modify, and delete users.

For more information on the cloud-hosted Provisioning Module, please visit the Stretto Platform™ page. Please note that some modules (e.g. Help Desk Assistant, User Experience Metrics) are not currently available for Cloud Solutions customers.


Please review the following Service, Server and System Requirements prior to purchasing Bria Virtualized Edition.

Service Requirements

You must have a VoIP service subscription with a local service provider or ISP or be operating your own in-house phone system and/or messaging and presence platform in order to make audio/video calls or send Instant Messages with Bria. Please contact your local service provider to subscribe.

Server Requirements

VMWare Virtual Desktop Infrastructure (VDI) or Desktop-as-a-Service (DaaS) environment running Microsoft Windows 7, 8.1 or 10 (32 or 64 bit).


Amazon Workspaces running Windows Server 2008 R2, which provides users with a Windows 7 experience.

System Requirements

Any zero clients that are based on the Teradici TERA2321 and TERA2140 zero client chipsets, including zero clients from Dell Wyse, HP, Samsung and LG. For a complete list of supported zero client vendors, refer to the following:

PCoIP Zero Client Teradici TERA2321 Zero Client, Firmware Version 5.2
Teradici TERA2140 Zero Client, Firmware Version 5.2

Try X-Lite for FREE - and try our most popular features of Bria!

Combining voice and video calls in a user-friendly interface, CounterPath's X-Lite helps you seamlessly transition from a traditional phone environment into the world of Voice over IP.